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Trade Sales Associate

Westfield London

Details

Store name

West Elm

Contact name

Tomasz Wygas

Tel

+447588332727

twygas@wsgc.com

Vacancy Details

Title

Trade Sales Associate

Full time

Hours per week

N/A

Category: Sales

Number of positions available

Description

1 / 1
West Elm, Westfield Store, Shepherds Bush  
The West Elm Business to Business Team is looking for an experienced Trade Sales Associate to work in our Westfield store. Reporting to the Business Sales Account Manager, this key role will provide high-level support to customers as well as internal team to drive trade and coordinate customer orders. Merchandising Managers and Store Managers to deliver our in-store visual merchandising plans. This is a great opportunity if you have a passion for homewares, sales, and customer service.  
Role and responsibilities  
· Generate accurate proformas upon request of clients and reviewed for accuracy and completeness before being sent.
· Ensure excellent customer service during the order process and aftercare.  
· Create and publish weekly trade sales reports as well as keeping records updated daily.  
· Ensure that all communication with internal and external customers is timely, accurate and meets customer requirements for information and order status.
· Network and generate leads for new business opportunities and maintaining existing ones.
· Carry out requested tasks to support the store and wider sales team.
Skills, Knowledge, Experience  
· Customer Service work experience – preferred
· Furniture and Interior Design industry experience - preferred
· Proficiency in Microsoft Office software (Excel, Word, Outlook)
· Excellent and effective oral and written communication internally and externally  
· Strong organisational, analytical and administrative skills
· Fluid interpersonal skills to interact effectively with a wide range of customers, teams and departments.
· Understanding of order fulfilment process and delivery service.  
· Proven ability to manage multiple projects  
· A desire to achieve a high level of professionalism through continuous improvement processes and practices.
You’ll love working here because:  
· We love to promote internally, and offer many development opportunities through training, coaching and cross-brand and cross-function career moves.  
· We’re passionate about where we’ve come from, but we’re pushing forward, redefining retail for the next generation.  
· We live and breathe client experience.
· We have a smart, experienced leadership team that are open to fresh ideas.  
· We believe in autonomy and reward you for taking initiative.

Please send CV to twygas@wsgc.com

Closing date 08 May 2024

Vacancy Type

Pay / Hourly rate £

N/A

Start

N/A

Start date 01 January 2021

Experience

0-2 years

Application

(select Possible Ways To Apply)

N/A

Email CV to

twygas@wsgc.com

Other

N/A