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Assistant Store manager

Westfield London

Details

Store name

Hotel Chocolat

Contact name

Justin

Tel

020 8740 3114

Whitecity@hotelchocolat.com

Vacancy Details

Title

Assistant Store manager

Full time

Hours per week

N/A

Category: Management

Number of positions available

Description

Hotel Chocolat has built a strong position as the UK’s favourite premium chocolate brand.

We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser™. Our mission is to make people happy through chocolate. Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together.

We’re looking for an Assistant Store Manager to support and lead the retail team, alongside the Store Manager.

You’ll be a people focussed and confident leader with spirit and passion in line with our products, people and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer.

SHOW US HOW IT´S DONE

Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
Drive store sales and profit plan and take action to maximise performance.
Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.
WHO YOU ARE & WHAT YOU HAVE

Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
Demonstrable experience in high service guest interaction.
Natural leadership qualities to get the best of your high performing team both individually and as a whole.
A passion for chocolate, our brand and for giving the best service to our guests.
For your hard work and commitment, we will give you:

A competitive salary
Incentives based on performance
50% unlimited staff discount to treat yourself and your friends and family
70% discount off a stay in our Hotel in St Lucia
We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working
A chance to work in an exciting, innovative and expanding company
If you want to be part of the team spreading happiness through chocolate, click Apply and we’ll be in touch!

At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind.

This People Pledge is underpinned by our values of Originality, Authenticity and Ethics.

We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.

We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique.

Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another.

This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.

Closing date 30 April 2024

Vacancy Type

Pay / Hourly rate £

24k to 28.5k

Start

N/A

Start date 01 January 2021

Experience

0-2 years

2-5 years

Application

(select Possible Ways To Apply)

N/A

Email CV to

Whitecity@hotelchocolat.com

Other

N/A