Westfield London


Store name: Phase Eight

Contact name: Katie Charlett

Tel: 02087434775


Vacancy details

Title: Supervisor

Full time

Hours per week: 40

Category: Management

Number of positions available: 1


Location: Westfield Salary: Competitive Benefits: Excellent Benefits Position: 40 hour Supervisor Reporting to: Store Manager Job Purpose To generate sales by delivering outstanding customer service and maintaining exceptional standards, providing a world class shopping experience that means our customer returns again and again. To support the management team to ensure the profitability of the store/concession and drive sales through effective management and communication with the team. Responsible for Sales Actively sell in a professional and friendly manner Achieve sales goals by demonstrating a passion for retail, the product and our brand Confidently introduce our full range of products & services Participates in sales initiatives and ensure team are aware of all opportunities to potentialise sales Service Provide an inviting and welcoming atmosphere for our customers Engage with our customers, to exceed their expectations and build customer loyalty Make the customer experience fun Promote a customer focus within the team Maintain knowledge of competitor sales and activity Product Maintain an in-depth knowledge of our product in order to aid our customers fashion needs To provide accurate and informative product knowledge including the features and benefits of the products available Promote the brand, products and services at all times Operations Ensure sales transactions and all cash handling procedures are processed with care and attention in line with Company policy Adhere to stock control procedures and highlight any areas of improvement to line manager Maintain the health and safety of colleagues, customers and contractors Support the management team in ensuring the team are trained and understand all till and cash handling procedures Teamwork Work as an effective part of the store and regional sales team Demonstrate flexibility in order to meet store needs Support Style Consultants with learning and development needs Support all team members in achieving team goals through professional and effective relationships Communicate team goals and objectives in the absence of your line manager Key behaviours - Essential Sales and target driven Customer service focused Passion for fashion Commercial awareness Strong work ethic Effective communicator Key behaviours- Desirable Fashion retail experience Planning and organisation skills Team player Highly motivated

Closing Date: 28th Feb 2018

Vacancy type



Start Date: 3rd Nov 2017


0-2 years


Email CV to:

Other: Apply online at